- May 22, 2020
All I have to say is thank you to the PDC staff. From the owner to the greatest sale person ever(Jaime Smith. Jaime was so helpful sending pictures to me because I was not near a retail store. The delivery was also handled by a very professional Mandy who helped me understand the logistics of receiving my new Malibu Spa! We are very excited to enjoy this hot tub for many years. All of the online information was Correct everyone at PDC should be proud of the quality customer service and great workmanship of your spas. Thank you, The Henderson’s!!!!
- Apr 13, 2020
Thank you everybody at PDC for all you’ve done to make our spa choice a great one! We love our model and it functions perfect and shows quality. Thank you for a great product!
- Apr 9, 2020
After much research I decided to buy from PDC even though they were almost 3000 miles from my home,I have to admit I was a little skeptical because of fear of damage during transit,we went ahead with our purchase and we only had one side damaged which they promptly replaced the panel.The customer service is outstanding and communication was flawless and the quality of the product is superb,thank you all at the factory for your efforts,Butch Hauser Fiji owner
- Apr 2, 2020
I purchased a swim spa and hot tub from PDC about a year and a half ago and have been very happy with both the products and the service I have received. I had one problem, with the control panel on the hot tub, and Joe sent a replacement part the same day. PDC is a very responsive and professionally-staffed company. The swim spa current is more than strong enough for me (about 1:20 hundreds), and the kids love playing in the current. Much more fun than a regular old pool.
- Mar 5, 2020
After much research, we settled on PDC Spas due to their excellent reputation. Although we are in another state, we were comfortable ordering online after speaking with the staff. Our spa arrived on time, in excellent condition. One panel was slightly damaged in transit, and a replacement was sent right away. The Biscayne spa we ordered is awesome! Very powerful jets, great lighting, and quality built through and through. Our installer commented that it is one of the highest quality spas that he has ever installed. We have used it almost daily since the purchase, and there have been zero issues with the spa. Finally, the service we have received before and after the sale has been outstanding! Mandy in logistics has been great to work with facilitating the delivery of our spa, and coordinating the delivery of the replacement panel. All in all, PDC has produced an excellent spa, and backed it with excellent service . We are very happy with our decision to purchase from PDC Spas.
Broadview heights, OH
- Sep 9, 2019
I contacted PDC Spas for information and Joe Heim did an excellent job assisting me, thanks Joe
- Sep 5, 2019
My husband and I purchased our PDC spa back in 2005. We were looking for a spa that had a large foot well and two lounges. Our PDC spa fit our requirements. We have used it almost daily since the day that it was delivered. Our son played soccer and his team used it after difficult practices and games to ease sore muscles. Now that our children are grown, we are using it daily to relax and wind down each night. Our spa is easy to maintain and can be used all year round. We LOVE our PDC spa!
P. & M. Kapinus
Chenango Forks, NY
- Jan 31, 2019
We really appreciate the personal, friendly service and we are so thankful for the wonderful experiences we have had from researching, purchasing, delivery, and service calls through everyone at PDC Spas. You truly are the best of the best!
Mr. Thomas Mattus
Port Jefferson, NY
- Dec 7, 2018
It's so funny our Son visits from the City and always uses the tub ! I use the tub with the arthritis in my knees and elbows. Sitting in the tub and watching the birds fly over and the trees turn colors maybe heaven on earth. The installation team at PDC were the best, so helpful and transparent.
- Nov 4, 2018
Our whole family absolutely loves our new Malibu spa! It is so easy to use and has so many fantastic features. I also am really pleased that it is made in the USA. Amanda and everyone we worked with at PDC Spas were incredibly helpful and professional. They made sure we had all the information we needed through all steps of the process. I would highly recommend PDC Spas to anyone!
- Sep 13, 2018
Super excited about my purchase of a Fiji PDC spa. The color of the spa is rich and luxurious. The configuration has everything including a cool down step, lounger and Captain Chair recliner. It has the EverPure Ozone System and Air Message Therapy. It also has a sturdy cover with a lift and steps. Not to mention it is made in the USA. This is my first spa so I did ask many questions and even visited the factory. The staff at the PDC showroom also answered many of my questions. They had a large variety of spa’s to show us and were able to show us a variety of colors. After visiting many other dealers and comparing many spa’s, I loved the PDC SPA’S and all of the people associated with them. I would recommend PDC spa without hesitation.
- Aug 17, 2018
I absolutely love my new hot tub. It is perfect. It has become our nightly spot to wind down and enjoy each other with the TV. The kids love it, but after an hour we kick them out. Since I've had the hot tub my arthritis has been at ease. So much relief. I love it. Thank you PDC for such a great product.
- Aug 10, 2018
My new Carmel hot tub is a great investment. Not only is the quality of the PDC product outstanding but it is so easy to maintain with the built in service reminders. We are enjoying it thoroughly. Thank you PDC.
- Aug 10, 2018
My new Carmel hot tub is a great investment. Not only is the quality of the PDC product outstanding but it is so easy to maintain with the built in service reminders. Your PDC dealer,Rice Pool and Spa, installed it quickly and efficiently.We are enjoying it thoroughly.Thank you PDC.
North Bend, PA
- Mar 15, 2018
We have had a really good experience with PDC Spas. We missed not having our other spa when we moved here. We use it mostly in the evening before going to bed, and can't say enough good about it. We are blessed that we have it and are able to use it enough to make it worthwhile having. My wife and I are very satisfied with our spa.
- Mar 13, 2018
We love the spa. The installers rocked and were really good with the instructions. They installed it on Saturday morning and by Saturday night, we were enjoying it during the snowfall! We’ve used it in the morning, afternoon, and night. We have learned that our most comfortable temp is 101 (and) the wireless package is great: we are currently in Sedona and have been monitoring it from here. My daughter loves it.
South Williamsport, PA
- Mar 12, 2018
I wish I had the space to write the details of my experience with PDC Spas in Williamsport Pa.. I don't know if I've ever experienced a more helpful, patient, hardworking, no-pressure, friendly staff before. From the moment I entered their showroom, to the day the hot tub was ready to be used, they were on the ball and bent over backwards to make our "surprise" Christmas gift a success! Imagine a company working on Christmas eve, setting up a hot tub while you are at church, so you can pull off a huge surprise for your kids Christmas morning! That's exactly what they did!!! Thank-you so much for working with me to get the best hot tub for our family and going out of your way to pull off a Wonderful Christmas Surprise!!! We are thoroughly enjoying our new hot tub!
- Feb 13, 2018
I view our hot tub as a method to connect with the family. The boys and I are in the hot tub almost every night and it is our best conversation of the night. Decompressing, tech free communication. It’s hard to put a price on the ability to spend 1/2 hour a night connecting with your kids, getting to know what’s on their mind.
- Dec 7, 2017
What a nice surprise to come home to! You all continue to not only meet, but exceed my customer service expectations. I continually train my new sales reps to "surprise & delight" , I loved experiencing this on the receiving end!
New Columbia, PA
- Dec 6, 2017
PDC Spas are the best spas I have ever seen. Their Spas are top-of-the-line fantastic sales, fantastic service. See them for yourself you definitely will be impressed.
Rock Hall, MD
- Nov 27, 2017
What a wonderful spa. Love the variety of jets, so comforting! The light feature is fantastic. It’s an Every day thing!!
- Nov 24, 2017
Looked hard at many (15) companies and chose PDC for 2 reasons. One, their hot tub is second to none. High quality period. Secondly, customer service is fantastic. They are courteous, honest, and informative. After the sale and delivery, that does not change. Speaking of delivery, they bent over backwards and moved mountains to make delivery ahead of schedule so I could go on vacation as planned. ps. the hot tub is awesome.
- Nov 14, 2017
We are LOVING our swim spa. I am using it every day. My arthritis doctor said it is the best thing I could have done for my health. My joints are feeling better. My husband loves the jetted seat. I have had many friends over to enjoy the spa with us and they all would love to have one! This is the best investment I have made for my health.
- Aug 14, 2017
I am thoroughly enjoying the last few weeks in this hot tub. I am even taking less pain medicine due to the effect that it is having on my back and neck muscles. Great therapy!
- May 11, 2017
What a nice surprise to come home to! Thank you not only for a timely reimbursement but that extra touch of the lovely PDC plush towels just put such a smile on my face. You all continue to not only meet, but exceed my customer service expectations. I continually train my new sales reps to "surprise & delight" our referral sources & patients. I loved experiencing this on the receiving end!