We love our new hot tub! Quality built, affordable, and the owners of Outdoor Living in Chambersburg, PA gave us some back story on how important quality control and value is to your company. Many thanks!
I purchased a 19 foot swim spa/hot tub last year. I used it extensively last year, but this year I started having problems with one of the hot tub motors and the control panel for the swim spa. I contacted Jaime, who put me in touch with Joe. He replaced both parts and the swim spa/hot tub is working well. I would highly recommend buying from PDC Spas for the quality of their equipment; moreover, their outstanding personnel that back their products.
To say that the purchase of our PDC spa was one of our best decisions ever would be an understatement. I have waited exactly 1 year to write my review so I could be 100% honest, so here it is. We ordered our spa in January of 2021 and took delivery in March of 2022. Yes, it was a long wait but we were told upfront what the wait time to expect was. I was assured by my dealer and Jaime at PDC (so amazing) it would be well worth the wait and it sure was! We purchased the Biscayne and couldn't be happier. it honestly has changed our lives as far as being able to relax after a long days work or just sitting under the stars on a moon lit night. Additionally, the quality and customer service are second to none. We did a lot of research before we purchased our spa and I can say without a doubt that we made the right choice. If you are on the fence, don't relay. Invest in your home, family and yourself and purchase a PDC spa.
We love our Hot Tub. It is so relaxing after working all day. We have used it almost everyday, since it was installed, and look forward to getting home each day, for our "Hot Tub Dates". The installers set it up in a short amount of time and we have not had any problems or issues with it. Thank you PDC Spas for a great experience.
I've had a PDC spa inside, then outside for well over 25 years, pump was reconditioned only once, it's been enjoyable and for the most part service free. My only complaint is there is no one close that will service it, so I have to rely on a handy man. I'm hoping for many for years but I know it's on borrowed time. Has been great product.
We bought an Oahu in the early 90's.It was installed in our bedroom which is 14 x 28.I built a platform with 3 sets of stairs and a fireplace at one end.One set going up to it,a set down into my office and a set into the master bath.We had it for around 27 yrs.Joe Heim(service mgn) did all he could to help me keep it going.It had 7 or 8 jets total.But it was time to get a new one.So we purchased a Seasons last spring and kept it my garage for a few months until we could get the old one out and figure how I was going to get it up on a 10' high deck and then into the house.We have a log home so being this one is already in a base(the last one was just a shell and the pumps were separate)It would not go thru the 6' wide french doors.So,out came the chain saw and we made the doorway wider and plugged it up later with wider trim.You would hardly notice.Rebuilt the platform a little different this time and it has been up and running since Christmas Eve.The new spa is fantastic and now has 40+ jets.Big improvement.It is still a 4 seat and a lounge.
Happy with PDC, called them and they responded to my question and sent me some info.
Purchased PDC spa at the recommendation of my installer. He told me he recommends PDC because they are so good to work with. As it turned out I had an issue when the spa was only a few weeks old. Customer service was truly outstanding and the issue was easily resolved. The spa has operated wonderfully since and we are very satisfied, and I have already recommended PDC to friends
I first learned of PDC Spas when I moved into a home with a PDC Spa already installed. We spent many hours in that hot tub relaxing, chatting, laughing, and watching the stars and traveling aircraft overhead. It is not an exaggeration to say that my PDC Spa was marvelous, both mental and physical therapy for the seven years we lived there. We later moved into a home without a spa. I missed those marvelous pulsating, relaxing, hot water jets, so I had to purchase another PDC Spa!
12/01/2020 our PDC Biscayne Hydrotherapy tub arrived. We are so very pleased. My wife and I have had an amazing experience with both the PDC Factory and the local PDC spa dealer. We first visited the PDC factory in Williamsport PA back in July and were greeted by Dave Rolley. Dave showed us around the PDC showroom making recommendations based on our size and needs as well as answered our questions. When we left the factory showroom we knew exactly what we wanted and were ready to order from the local dealer. Lead time was 12 to 15 weeks at that time. We wanted the Spa for Christmas Day 12/25/2020 as that will be my 40th anniversary of a farming accident that severely mangled my left leg. Hydrotherapy as well as prayer played a major role in a full recovery, so we are celebrating 40 years of walking and thanksgiving. Thanks again to PDC Spas for a great product that is easy to care for and is exceptional. It truly sells itself. We also highly recommend the Balboa Bluetooth WiFi component with the ControlMySpa app. I can set the temp 40 minutes before I go into the tub from my Iphone or Ipad as well as make any changes to the tubs functions or temperature. Thanks again for this great product.
My dream became a reality when my PDC Biscayne arrived a few weeks ago! My whole family has been immensely enjoying our new spa, from the cool lighting feature to the pulsating jets this spa is everything and more of what we were expecting!! Antisipating our 1st dip when the snow is falling. Thank you PDC for a delightful product!
I cannot even begin to say how much we love our spa! We purchased the Biscayne in July and received it November 28th. The color is midnight canyon and gray shell. It is breathtaking! And the relaxation factor is indescribably amazing! Best $ we have ever spent. I wish I could post a picture. Pdc customer service is second to none! They actually answer their phone and your questions immediately! I am comfortable saying that if I ever have an issue I'm sure it will be resolved quickly.
We purchased our hot tub (Luxury Malibu) in late spring/early summer 2020 and by August, we were enjoying our daily soaks. The quality is exceptional, the look of the spa is fantastic and the jet action provides a superb massage. The service was great - two thumbs up to Dave Rolley and Mandy Winner, who were excellent to work with and provided exceptional service. Highly recommend this company and its products. In our opinion (we did tons of research), this is the best spa on the market with service to match. You will not be disappointed! P.S. No option to add our actual location, but we're close to Michigan....
We are loving our Summit SX19! We ordered through a local dealer at the end of May and were told it would be 6-8 weeks for delivery however due to the pandemic it took about 12 weeks to receive. My husband and I are definitely enjoying it as are our granddaughters when they come to visit! I hope to keep enjoying for many years.
We purchased our PDC spa through a local distributor who installed it in July. We’ve had an excellent experience with this spa in all respects. It’s solidly built and stunningly beautiful, and we’ve found it to be reliable, easy to maintain and a great addition to our property. We were thrilled to learn these spas are made right here in our home state and we love that we are supporting jobs in PA. This is a company that performs the way they say they will, and we highly recommend them.
Our spa has arrived been installed and we enjoy it nightly! We had some issues with shipping but Mandy in shipping resolved those very quickly.
We love the spa and so glad we chose PDC. I hope your business continues to BOOM in these uncertain times as having a spa is an incredible stress reliever!
You guys are awesome. It is fantastic to have such craftsmanship, quality, and care in a product made in our state. I can't say enough good things about my tub and how well it's built.
All I have to say is thank you to the PDC staff. From the owner to the greatest sale person ever(Jaime Smith. Jaime was so helpful sending pictures to me because I was not near a retail store. The delivery was also handled by a very professional Mandy who helped me understand the logistics of receiving my new Malibu Spa! We are very excited to enjoy this hot tub for many years. All of the online information was Correct everyone at PDC should be proud of the quality customer service and great workmanship of your spas. Thank you, The Henderson’s!!!!
Thank you everybody at PDC for all you’ve done to make our spa choice a great one! We love our model and it functions perfect and shows quality. Thank you for a great product!
After much research I decided to buy from PDC even though they were almost 3000 miles from my home,I have to admit I was a little skeptical because of fear of damage during transit,we went ahead with our purchase and we only had one side damaged which they promptly replaced the panel.The customer service is outstanding and communication was flawless and the quality of the product is superb,thank you all at the factory for your efforts,Butch Hauser Fiji owner
I purchased a swim spa and hot tub from PDC about a year and a half ago and have been very happy with both the products and the service I have received. I had one problem, with the control panel on the hot tub, and Joe sent a replacement part the same day. PDC is a very responsive and professionally-staffed company. The swim spa current is more than strong enough for me (about 1:20 hundreds), and the kids love playing in the current. Much more fun than a regular old pool.
After much research, we settled on PDC Spas due to their excellent reputation. Although we are in another state, we were comfortable ordering online after speaking with the staff. Our spa arrived on time, in excellent condition. One panel was slightly damaged in transit, and a replacement was sent right away. The Biscayne spa we ordered is awesome! Very powerful jets, great lighting, and quality built through and through. Our installer commented that it is one of the highest quality spas that he has ever installed. We have used it almost daily since the purchase, and there have been zero issues with the spa. Finally, the service we have received before and after the sale has been outstanding! Mandy in logistics has been great to work with facilitating the delivery of our spa, and coordinating the delivery of the replacement panel. All in all, PDC has produced an excellent spa, and backed it with excellent service . We are very happy with our decision to purchase from PDC Spas.
I contacted PDC Spas for information and Joe Heim did an excellent job assisting me, thanks Joe
My husband and I purchased our PDC spa back in 2005. We were looking for a spa that had a large foot well and two lounges. Our PDC spa fit our requirements. We have used it almost daily since the day that it was delivered. Our son played soccer and his team used it after difficult practices and games to ease sore muscles. Now that our children are grown, we are using it daily to relax and wind down each night. Our spa is easy to maintain and can be used all year round. We LOVE our PDC spa!
We really appreciate the personal, friendly service and we are so thankful for the wonderful experiences we have had from researching, purchasing, delivery, and service calls through everyone at PDC Spas. You truly are the best of the best!